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Eye hospitals · Healthcare

Lens-level control and package margin for eye hospitals, from stock to surgery

An eye hospital's surgery revenue depends on packages priced by lens type. Its lens stock runs across many powers and models, often on consignment. We match every lens used to the package it was billed under and cost each package from surgery to discharge, so you can see where the margin actually comes from.

In one paragraph

Eye hospitals and eye-care chains, usually with one to thirty centres and ₹15–300 crore turnover, combine cataract and refractive surgery, retina and other specialty care, optical retail and pharmacy. Surgical volume is high. The lens inventory is spread across hundreds of powers and models, and retail businesses run inside the hospital. Founders and medical directors, often with the finance head, usually see one hospital result that blends all of it.

Who usually engages us

Founder or medical director, often with the finance head

The economics

How the money moves in this trade

Cataract surgery is usually sold as a package whose price depends mainly on the intraocular lens chosen. The range runs from basic monofocal lenses to premium multifocal and toric lenses. The surgery itself — theatre time, surgeon fee, consumables — costs roughly the same across packages, so the lens drives both price and cost. Lenses are stocked in many powers, much of it on consignment, and the hospital must carry a range wide enough for every patient.

Alongside surgery, an eye hospital often runs an optical counter selling frames and spectacle lenses, a pharmacy, diagnostic services and outreach camps that bring patients from surrounding areas. Refractive and some diagnostic equipment may carry per-procedure charges payable to the equipment vendor. Each of these lines has its own margin, inventory and staffing. They are frequently reported together as one hospital result.

The problem

Where the numbers usually break down

Lens consignment is not reconciled

Supplier consignment stock and hospital-owned lenses sit together in theatre, and lenses used are not systematically matched to supplier invoices and patient bills.

Package margin is not measured by lens

Package prices are set by lens category without tracking what the lens, surgery and consumables cost in each category, so some packages may be priced too thin.

Optical retail is not run as a business

Frame and spectacle-lens stock is counted rarely, and the optical counter's margin, shrinkage and staff cost are mixed with the hospital's.

Outreach camps are not costed

Camp transport, staff and screening cost are spread across overheads, so the surgery volume and margin each camp generates is unknown.

Per-procedure equipment charges are not tracked

Where refractive or diagnostic equipment carries per-use charges, those are paid on the vendor's statement without being matched to procedures performed.

What we do

The work, and the result each part produces

Lens reconciliation by case

Lens stock — owned and consignment — matched to surgeries performed, patient bills and supplier invoices.

Every lens used is billed correctly and paid for once.

Package costing by lens category

Lens, theatre time, surgeon fee, consumables and post-operative care costed for each package.

Each package shows its margin, and pricing can be set accordingly.

Optical retail accounts

Frame and lens stock counted on a cycle, sales and margin reported separately, shrinkage measured.

The optical counter is judged as a retail business.

Outreach camp economics

Camp cost set against the surgeries and follow-up revenue each camp generates.

Outreach effort goes where it brings patients.

Equipment charge matching

Per-procedure equipment charges matched to procedures recorded before payment.

Equipment charges are paid on evidence.

Service-line reporting

Surgery, consultation, diagnostics, optical and pharmacy reported as separate lines with their own contribution.

Each line of the hospital is visible on its own.

Where we start

The first steps of an engagement

  1. Lens register and supplier statements

    We ask for the theatre lens register by case, consignment and owned lens stock, supplier invoices and statements, package price lists by lens category, optical stock records and equipment vendor statements.

  2. Lenses used against bills and invoices

    Recent surgeries are matched lens by lens to the patient bill, the supplier invoice and the stock movement. Unbilled lenses, double invoices and stock gaps are listed.

  3. Lens matching in the routine close

    Each surgery's lens record is matched to supplier invoices and stock movements as part of the regular close, rather than at a year-end count.

  4. Package margin by lens report

    The first report shows lenses used, billed and invoiced by case, package margin by lens category, and per-procedure equipment charges matched to procedures performed.

How it is measured

The reports the work is judged on

Each is recorded as a baseline before the work starts, so later reports have an honest comparison.

  • Lenses used, billed and invoiced, reconciled by case
  • Package margin by lens category
  • Optical retail margin and shrinkage
  • Surgeries generated per outreach camp, against camp cost
  • Equipment charges matched to procedures
  • Contribution by service line and centre

Who it suits

Written for, and not the right fit for

Not the right fit if
  • You need help with clinical protocols, equipment selection on clinical grounds or hospital registration; those sit with your clinicians and the relevant authorities.
  • You need a statutory audit or tax-audit report for the eye hospital on its own — that is signed by an independently engaged CA.
Written for
  • Eye hospitals with high cataract volume and a wide lens range.
  • Eye-care chains running optical retail and pharmacy alongside surgery.
  • Groups opening new centres or vision centres in smaller towns.

Common questions

Questions owners in this trade ask

We stock hundreds of lens powers. Is reconciliation practical?

Yes, if it's done case by case rather than as a year-end count. Each surgery records the lens used; matching those records to supplier invoices and stock movements each week keeps the exercise small.

Should optical retail really be reported separately?

It runs on different economics — retail margins, frame stock, shrinkage — and mixing it with clinical revenue hides both. Separating it is usually straightforward and immediately informative.

Do you advise on which lenses to offer?

No. Lens choice is a clinical matter for your surgeons and the patient. We show what each package costs and earns so pricing decisions are informed.

Scope and professional coordination

5th Quadrant performs inventory reconciliation, costing, control and reporting work. Clinical decisions, clinical establishment registration and accreditation are the hospital's own responsibility with its clinicians and the relevant authorities. Statutory audit and tax-audit reports are performed by independently engaged licensed professionals. Full detail is on our Professional Scope page.

Explore further

Other trades in this sector

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